The process to Fix Color or Black Ink isn’t Printing Issue on HP OfficeJet Pro 8500A Printers:

There are lots of changes that you might admit while working on your HP printers according to their versions and models. One of the HP printer models OfficeJet Pro 8500A is come among the most extensively used printers because of its top-notch quality and performance. But sometimes while printing the document through the printer, you might encounter some technical glitches and problems and one of the common issues that appear most of the time is color and black ink printing problem. Most of the users have reported that they are not capable to print from the printer because the color and black ink isn’t working. Therefore, the first thing that we would recommend you to overcome the problem is to call on HP printer support number, where you can find instant help for the problems you are facing. Furthermore, you can also try the following steps mentioned below to troubleshoot the problem on your own. But, it is advisable to attempt each and every step very carefully. 

Here the problem is not with the printer as the printer would work properly but the printer output would not come in black or color ink. Therefore try some of the steps given below-

Use genuine HP cartridges:

It is recommended that try to use genuine ink cartridge and avoid third party material for your HP printer. Most of the time third-party product might not compatible with your printer that lets your printer to show technical problems. 

Use an automated tool to clean the Printheads:

Try to use an automated tool and unclog the printheads-

• First of all you need to load plain white paper into the tray.
• Now, turn on your printer by pressing the power button.  
• Touch the right arrow on the control panel in order to show the second navigation screen. 
• Next, you are required to touch setup, and further touch “Tools”. Then touch “Clean printheads”.
• The printer cleans the printheads.
• At last, you have to wait until the printer comprehends the printhead cleaning procedure and further touch “OK”. Here, you might have to clear the printheads more than once for the best print quality.  
• At last try to print a test copy, if the problem still persists, continue with another step.

Print a Print Quality Diagnostics Page:

Print a Print Quality Diagnostics Page to help you identify the problem printhead.

• Here, you are required to load plain white paper into the tray.
• Then touch the right arrow in order to show the second navigation screen on the control panel.
• Further, touch setup, down arrow and then touch quality reports.
• Eventually, the print quality diagnostics page prints.  

Hopefully the blog helped you to resolve the color and black ink issue on HP OfficeJet Pro 8500A printer. Moreover, if you need any other help for your printer or need any sort of guidance regarding the problem, feel free to call on HP printer support phone number (800)-208-2590. Here, you will have to get enormous support from the experts and skilled techies. Furthermore, you can contact HP official if you have any query or doubt.